Re: Ticket Talk ONLY!
How can I buy tickets?
Tickets for Michael Jackson are available from 7am on 13th March 2009.
Special access bookings can be made by calling the following number:
0844-847-1655 or 0870-600-6140
Is there a ticket limit?
There is a strict limit of 4 tickets per person, per card and per billings address.
This limit applies across the entire run of shows.
Any bookings exceeding the ticket limit are liable to have the excess tickets cancelled without notification.
How can I check the confirmation of my booking?
You can check the details of your booking by:
1. Viewing “My Account” on line*
2. By calling our 24hr order confirmation telephone line on 0870 242 4442
(*Please note this facility is only available for online bookings).
You will need your booking reference number or the credit card number used at the time of purchase.
Can I have a refund or exchange my tickets?
Unfortunately we cannot offer refunds or exchanges. Ticketmaster’s policy is that once a booking has been confirmed it cannot be exchanged or refunded unless the event is cancelled. This is made clear at the time of booking.
When will I receive my tickets?
Tickets may not be dispatched until closer to the event. We appreciate that these tickets may have been bought as gifts, therefore, please go to the Customer Service page on
www.ticketmaster.co.uk and type in "Birthday" into the keyword search. Select Birthday & Christmas Booking Confirmations. Choose the confirmation form you prefer, complete and print out.
Can tickets be sent to a different address?
Unfortunately, for security reasons Ticketmaster will only dispatch tickets to the billing address of the card used to pay for the tickets. This procedure is in place as credit/debit card fraud is on the increase with telephone and internet bookings and is there to protect the card holder. All policies relating to the collection of tickets is agreed between Ticketmaster and the venue/promoter to reduce incidence of credit/debit card fraud.
Can children attend?
All children must have a ticket.
Children under 14 must be accompanied by a responsible adult at all times.
What if my tickets go missing in the post?
For this event, all tickets are being dispatched by 1st Class Post. As a result, we are unable to trace the progress of tickets through the postal system. If tickets do go missing, we are able to duplicate tickets for collection at the box office on the day of the event by the cardholder.
Customers are advised to contact us back 3 days before the concert if tickets have not been received.
HOPE DAT ANSWERS ALL QS!!